Swiss-Belhotel Pondok Indah Jakarta, Jakarta
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Key details
About the Hotel
Jl. Metro Pondok Indah Sector 2,
Jakarta,
Indonesia,
Jakarta
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Two-Bedroom Queen Suite
Max:
2 persons
840 sq. feet
Bed options:
1 King Size Bed
City view
Shower
Bathtub
room details
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Grand Deluxe King Room
Max:
2 persons
420 sq. feet
Bed options:
1 Double bed
City view
Shower
Fireplace
room details
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Family Two-Bedroom Suite
Max:
2 persons
840 sq. feet
Bed options:
2 Single beds
City view
Shower
Fireplace
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free parking
- 24-hour reception
- No pets allowed
- 24-hour security
- Baggage storage
- Elevator
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Dinner
Business
- Business center
- Meeting/ Banquet facilities
Children
- Children's pool
Spa & Leisure
- Outdoor swimming pool
- Live entertainment
- Spa & wellness center
- Massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
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Location
Jl. Metro Pondok Indah Sector 2,
Jakarta,
Indonesia,
Jakarta
Map view
Jl. Metro Pondok Indah Sector 2,
Jakarta,
Indonesia,
Jakarta
City landmarks
Zoo
Ragunan Zoo
3.3
mi
Museums
Basoeki Abdullah Museum
1.5
mi
Shopping Area
South Quarter Dome
3000 ft
Shopping Area
Carrefour Lebak Bulus
3300 ft
Jl. Taman Wijaya Kusuma Central Jakarta
Istiqlal Mosque
1.9
mi
mn2
2200 ft
Amusement Park
Pondok Indah Water Park
1.4
mi
Jln. Kertamukti No. 20 Ciputat Timur
Situ Gintung Tourism Park
1.9
mi
Institut Perguruan Tinggi Ilmu Qur'an
3200 ft
Jl. Sultan Iskandar Muda No.1
Pondok Indah Grand Mosque
1.8
mi
Shopping Area
Point Square
1.1
mi
Ciiii.shll
4700 ft
Pondok Indah Golf Course
1.5
mi
mn.nooooo
5000 ft
Mn. Crooo
5100 ft
Level 1
Project X
1.5
mi
Museum Basuki Abdoellah
5200 ft
Public Building
Kantor Imigrasi Kelas I Khusus Jakarta Selatan Unit Layanan Paspor Wilayah I Pondok Pinang
1.0
mi
Museums
Museum Reksa Artha
1.2
mi
UMJ Fakultas Agama Islam
1.1
mi
Masjid Jami' Fie Sabilillah
1.1
mi
mn1
1.1
mi
Museums
Kite Museum of Indonesia
1.6
mi
Market
Pasar Mede
1.2
mi
Cireundeu
Danau Situ Gintung
1.5
mi
Tangkerang Timur Jln. Ir. H Juanda
Alam Mayang
1.5
mi
Bc. 2.noo
1.3
mi
bc.midi2
1.3
mi
Poins Square
3.8
mi
Museums
MOJA Museum
4.1
mi
Nearby
Poins Square
1000 ft
mn2
1000 ft
Restaurants
De Hooi
1300 ft
Jl. Metro Duta Raya Blok B4 No. 31 Plaza II Pondok Indah
Resto Ngalam
1500 ft
Jln. Metro Pondok Indah Pondok Indah Plaza 2
Cuppa Coffee
4.0
mi
Jl. RA Kartini No. 1
Karumba Rooftop Rum Bar
3.7
mi
Jl. R.A Kartini no. 18
Reviews and Ratings
Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
6.8
Location
7.6
Service
6.6
Dining
6.4
Rebecca
United States of America,
March
2025
5.0/10
I had a mixed experience during my stay. The staff were incredibly welcoming and eager to assist, which was a highlight for me. However, my one-bedroom suite felt a bit outdated, and the cleanliness standards weren't up to par. The breakfast buffet had plenty of options, although I found the food cold at times. Overall, there were both enjoyable aspects and clear room for improvement.
Rooms
7.0
My one-bedroom suite was clean but dated. The second time I stayed in a two-bedroom suite, which was spacious and convenient for my group.
Service
9.0
The staff really stood out for their warm service. they always aimed to make my stay pleasant, which I appreciated.
Location
8.0
The hotel is situated conveniently near PIM, perfect for hanging out and exploring. A little tricky to find a taxi directly, but it’s manageable.
Dining
6.0
The breakfast buffet was generous. yet, I was disappointed with the temperature of the food at times.
Facilities
7.0
The facilities like the swimming pool and gym were great for morning workouts. but the pool could do with more regular cleaning.
Mark
United States of America,
March
2025
5.4/10
I had a good stay at Swiss-Belhotel Pondok Indah with its clean rooms and friendly staff. However, the busy traffic around the area made getting to some places a bit challenging. The breakfast was enjoyable, and the pool looked inviting, though I didn't get a chance to swim. Overall, it's a solid choice for anyone needing access to South Jakarta.
Rooms
9.0
I stayed in a two-bedroom suite, which was spacious and clean. It was great to have two bathrooms for our group!
Service
8.0
Most staff were friendly and attentive, making my stay more enjoyable. I felt welcomed throughout my time there.
Location
7.0
The hotel is well-located near Pondok Indah Mall and other amenities, but the traffic can be a struggle, especially during peak hours.
Dining
8.0
Breakfast was great, with a good selection of options. The atmosphere at the Swiss Cafe was pleasant.
Facilities
7.0
Facilities were decent, though the gym was small with just a couple of treadmills and a bike. I did appreciate the swimming pool area.
Derrick
United States of America,
February
2025
7.2/10
I had a comfortable stay, enjoying the clean room and the nice beds, but the service left something to be desired. The location was perfect, close to many restaurants and shopping centers. Unfortunately, I encountered some issues with the check-in process and additional charges for breakfast that weren't clearly communicated. Overall, while it has potential, there are areas that need improvement.
Rooms
6.0
The room was spacious, clean, and the beds were really nice. However, I didn't appreciate that we only received breakfast for 2 adults despite booking a family room with 2 bedrooms.
Service
5.0
I found the staff at the reception a bit unfriendly and unhelpful, which was disappointing. They didn't seem to greet guests warmly.
Location
9.0
The hotel is located in a great area, close to the Pondok Indah mall and many dining options within walking distance, which I really enjoyed.
Dining
5.0
Breakfast was only provided for 2 people despite having booked for more. I think clearer communication on this would be helpful.
Facilities
5.0
The hotel offers various facilities like room service and laundry, but I had some issues during my stay, like insufficient toiletries and the shower not draining properly.
Charles
United States of America,
February
2025
7.0/10
My stay at Swiss-Belhotel Pondok Indah was a mixed bag. The staff were friendly and responsive, but I encountered several issues, especially with the room service and overall cleanliness. The location was a plus, as it was close to malls, but the uncomfortable room conditions really diminished my experience.
Rooms
5.0
The Deluxe Double Room was decent in size, but I faced several issues. The AC was ineffective, making my stay quite uncomfortable. Also, the cleanliness left much to be desired, as I found dirty linens and a lack of towels. Not the standard I expected.
Service
5.0
While some staff were friendly, I found the service to be inconsistent. There were delays in getting necessary items like towels, and room service wasn't as attentive as I hoped. It seemed like the training was lacking for some staff members.
Location
5.0
The hotel is situated in a nice residential area and is conveniently located near Pondok Indah Mall, which I appreciated. It made accessing shopping and dining options easy, despite the busy traffic in the area.
Dining
5.0
I enjoyed the variety of food options during my stay, although the dining experience had its ups and downs. One of my orders was delicious, while another was disappointing. It felt a bit inconsistent, possibly due to varying chefs.
Facilities
5.0
The hotel offered standard facilities like room service, but the execution was lacking. I found it inconvenient that every request needed to go through the reception, which added to the overall frustration of my stay.
Jeff
United States of America,
November
2024
7.2/10
I had a great stay at Swiss-Belhotel Pondok Indah, thanks to its lovely location and friendly staff. The room was spacious, and I appreciated the amenities provided. However, I faced some challenges with cleanliness and room requests that left me a bit disappointed during my visit.
Rooms
7.0
The suite was spacious and well-appointed, but I encountered issues with drainage in the bathroom. Additionally, there were cleanliness concerns that dampened my overall experience.
Service
6.0
The staff were polite and offered warm greetings, but during busy times, I found myself waiting longer than I hoped to receive basic amenities. It could be more efficient.
Location
9.0
The hotel is in a nice residential area close to Pondok Indah Mall, which made it convenient for exploring shops and restaurants. I easily grabbed a taxi for more distant travels.
Dining
8.0
I didn't get a chance to sample the food, but I heard good things about the dining options, which include local and Chinese cuisines.
Facilities
6.0
Facilities like room service and housekeeping were operational, but I faced some hiccups, particularly with getting enough toiletries and maintaining cleanliness in the room.
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